Hamari policies

Draft: yeh policies dukaan ke maalik ko padh kar confirm karni hain. Peeli jagah wali baatein apne business ke hisaab se badlo. Kanooni salah ke liye CA ya vakeel se ek baar check karwa lena.

Privacy Policy

Order karte waqt hum aapka naam, mobile number, address aur pincode lete hain. Yeh jaankari sirf aapka order deliver karne aur aapse order ke baare mein baat karne ke liye use hoti hai.

• Aapki jaankari Google Firebase (Google Cloud) par surakshit rakhi jaati hai. Ise sirf dukaan ka admin dekh sakta hai.
• Hum aapki jaankari kisi ko bechte ya share nahi karte. Sirf delivery partner ko utni jaankari di jaati hai jitni delivery ke liye zaroori hai.
• Website aapke browser mein aapka cart aur "Mere orders" ki list save karti hai, taaki page dobara kholne par woh mil jaaye.
• Website kitne log dekhte hain, yeh ginne ke liye hum ek random browser id, khola gaya page, device (mobile/computer), kis site se aaye aur page kitni der khula raha, yeh save karte hain. Isme aapka naam, phone, email ya location nahi hoti.
• Apni jaankari hatwaane ke liye humein phone ya WhatsApp par likho. Hum 7 din mein hata denge.

Terms & Conditions

• Website par dikhaye gaye saare daam MRP hain aur sab taxes inmein shaamil hain.
• Order place karne ke baad hum aapko call karke confirm karte hain. Confirm hone ke baad hi order taiyaar hota hai.
• Stock khatam hone ya galat jaankari hone par hum order cancel kar sakte hain. Aisa hone par aapko call ya message karke bataya jayega.
• Abhi sirf Cash on Delivery (COD) chalta hai.
• Biscuit ki saamagri (ingredients) dabbe par likhi hoti hai. Kisi cheez se allergy ho to order se pehle zaroor dekh lo.

Refund & Return Policy

• Khaane ka saamaan hone ki wajah se khula hua dabba wapas nahi liya jaata.
• Agar dabba toota hua, kharab ya galat mile, to delivery ke 24 ghante ke andar uski photo ke saath humein WhatsApp ya call karo.
• Jaanch ke baad hum naya dabba bhejenge ya paise wapas karenge. Refund 5–7 din mein UPI ya bank transfer se hoga.
• Delivery se pehle order cancel karna ho to humein call karo. COD order par koi charge nahi lagta.

Shipping & Delivery Policy

• Hum Bathinda, Punjab se poore India mein deliver karte hain.
• Order confirm hone ke baad 2–5 din mein delivery hoti hai.
• ₹470 ya usse zyada ke order par delivery free hai. Isse kam par ₹40 delivery charge lagta hai.
• Delivery ke waqt aapka phone chalu rehna chahiye. Do baar koshish ke baad bhi delivery na ho to order cancel ho sakta hai.

Sampark

Punjab Aatta Biscuits ·
Phone: · Email: